Why Choose Us

Here are five reasons why.

Reason #1: We have the experience and how-how you want.

We are a Hong Kong-based watch manufacturer that has been in the watchmaking business for more than 15 years. We have customers from 5 continents - Asia, Africa, Australia, North America, and Europe. We have experience working with various brands and the know-how in watchmaking and problem-solving. We have a quality assurance system that ensures that we deliver watches made as per your specifications.

Reason #2. We speak fluent English.

The importance of communication in business cannot be overemphasized. Oftentimes many misunderstandings and problems arise as a result of language barriers, cultural differences, and a lack of shared understanding of technical terms. Since there are a lot of details involved in making a watch, it is important that you and the manufacturer are able to communicate effectively and unambiguously in both written and spoken English in order to complete your project successfully. Effective communication will reduce any misunderstandings and problems that might occur in the process. When you work with us, you will not have these issues. We always make sure we are on the same page with you or vice versa!

Reason #3: We are quality-minded.

If quality is always important in any business, then it becomes even more important in the world of watch business. In the world of watch business, your success is directly linked with the quality of your products. Without quality, you will never succeed in this competitive market. Even if you might have the best design on earth, you will not be able to succeed. We understand the importance of quality very well. So, whatever the cost might be for the watch, we make sure our customers always get the best of what they pay for and succeed in their watch business. We hope you're one of them!

Reason #4: We are a problem solver.

When it comes to watch manufacturing, there can be all kinds of problems that can occur along the way. But we are a problem solver. You can trust us to help you with all your manufacturing problems. We will work closely with you to find the best solution for your problems. Especially if you have various issues with your current or previous suppliers, then we can help you as we have been doing it for many other customers who came to us for this very reason. Our goal is to make sure problems don't hinder you from moving forward and growing your watch business. We want you to succeed! It's that simple!

Reason #5: We dare to say NO.

Some watch manufacturers are afraid to say NO to changes that their customer requests for fear of upsetting them or losing future orders. Instead of upsetting the customer, they would unquestionably say YES to any changes that the customer requests. They believe this is the way to please their customer and create a better experience for them. We do not believe in such a practice. In fact, a simple YES could lead to production schedule getting mixed up, project delays, or costs being increased, especially if everything is confirmed, tasks are delegated to the supply chain and/or all production setups are done or in progress. This in turn could lead to a number of chain reactions and frustrations for both parties involved, often leading to a number of subsequent changes in terms of design or technicality across the supply chain. It may eventually end up costing more in terms of the overall project cost and delivery time than the original plan. Therefore, depending on the type of requests, we dare to say NO when necessary. As a manufacturer, we have an obligation to meet the delivery deadlines of each project we undertake and keep customers on budget and specifications once they are approved and agreed upon. Unless the customer can accept the adverse impact of the requested changes on the project, we normally would say NO and we have reasons why. We understand that you as a customer want a "perfect" masterpiece, but sometimes frequent changes (especially last-minute) could mean increased costs and disrupted processes and workflow. Although we will try our best to accommodate your change requests as painlessly as possible, please remember that there may be a few compromises that are unavoidable in order to accommodate them. The compromises could include delays in project completion, an increase in the overall cost, or a change in the case structure/dimensions that need to be reflected in response to your changes. Total case thickness is an example. As such, our NO is for the good of the project and the customer, and all requests for last-minute changes are generally discouraged or managed on an individual case-to-case basis.

If you have any questions, please feel free to contact us.